"Dear Felix,
Thank you for your concern, I wanted to forward to you Atlantis' statement on behalf of this incident:
Atlantis prides itself on being a place where people can come to observe and become educated about different sea life. At various points around the habitats, there is signage posted strongly warning guests not to touch or feed the animals -- to please respect their home. We have secured the exhibits with fences and partial walls to keep guests out and to keep our marine life safe, while still allowing guests to get an “up close and personal” experience with the sea life. We employ 400 security guards a day who patrol the property and exhibits. We are very disappointed that these guests behaved irresponsibly and compromised the safety of both our animals and themselves. With the largest open-air marine habitat in the world, it is the penultimate site to observe marine creatures in their own environment. Our vast waterscape is comprised of almost 20 million gallons of water spanning 141 acres and is home to over 50,000 marine creatures. There is much to explore and even more to learn at Atlantis. We have numerous sea-keepers attending to the marine life daily – feeding and observing the fish and caring for their habitat, which operates as an open-system, meaning water comes in from the sea and cycles through system. We are very disappointed that, in this rare instance, some of our guests behaved irresponsibly and compromised the safety of both our animals and themselves. There must be a level of accountability from all Atlantis customers in terms of respecting the posted rules and the space put between them and the animals in our exhibits. However, as a result of this unfortunate event, we have reviewed and revised our existing security measures. Our animals’ safety is a priority to us, as is that of our guests, and we will ensure that all visitors to our property respect the established rules.
I hope this addresses your concerns.
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